Safeguarding a user's privacy and the security of his/ her personal information is essential. Please take a few minutes to read the following policy to understand how we, at Subs of USA, treat users’ personal information. Subs of USA has adopted this Privacy Policy to inform individuals of its policies regarding information collected from our mobile applications and online services. This Privacy Policy does not apply to the handling of user's data collected by Subs of USA Franchise Systems, Inc. or its affiliates/ owner-operators by means other than the Online Services. If individuals have questions about our privacy policy, please contact us at ***Mail Address***.

The Information We Gather!

At Subs of USA, we gather both non-personally identifiable information and personally identifiable information.

Personally Identifiable Information is any information that concerns a user individually. It would permit someone to contact the user, such as the user's name, address, telephone/fax number, email address, or any information the individual/ user submits to subsofusa.com that identifies the user individually.

Online Services will not collect any personally identifiable information about a user unless he/ she provides it. Therefore, if the individual does not want us to obtain any personally identifiable information about him/ her, please do not submit it to us.

Individuals can use, visit, and browse the Subs of USA Online Services without revealing personally identifiable information about the user’s self. Individuals may also choose to disclose personally identifiable information about him/ her, which may be maintained as described below. The Online Services may collect information about the user by methods such as the following:

Registration Forms

If users are offered the opportunity to enter a promotion, become a registered user of subsofusa.com, or opt-in to receive Subs of USA information through another site, the individual must apply by filling out the registration form on the site. This form requires certain personal information that may include, without limitation, the user's name, postal address, email address, telephone number, areas of interest, product usage, and/or a unique individual password known only to the user.

Transactions and Activity

If the user becomes a registered user or if he/ she conducts transactions through the Online Services, we will collect information about the transactions he/ she will engage in while using the Online Services and their other activity on the site. This information may include, without limitation, areas of the Online Services that individual/ user visit, transaction type, content that user views, downloads or submits transaction amount, payment, and billing information as we as the nature, quantity, and price of the goods or services the user exchanges and the individuals or entities with whom individual/ user communicate or transact business.

Email and other voluntary communications

The user may also choose to communicate with us through email, via Online Services, telephone, writing, or other means. At Subs of USA, we collect the information in these communications, and such information may be personally identifiable.

Non-Personally Identifiable Information:

Like most websites that individuals visit and apps that the user uses, when a user visits the Subs of USA Online Services, certain anonymous information about user's visit is logged automatically, which may include information about the server name, the type of browser the user uses, and IP address through which the user access the internet, the date, and time user accesses the site, the pages individual accesses while at the Subs of USA Online Services, and the internet address of the Online Services, if any, from which individual/ user linked directly to the Subs of USA site. This information is not personally identifiable.

Disclosure of Information

Subs of USA does not provide personally identifiable information to unaffiliated third parties for their use in marketing. If users engage in any transaction with us (such as ordering online), we will only disclose this information to affiliates or our owner/ operators with the user's consent. Subs of USA may use unaffiliated companies to help it operate and maintain its Services or for other reasons related to its business operation, and those companies may have access to individual/ user's personally identifiable information but only for the administrative purposes of monitoring and maintaining our Online Services. Finally, Subs of the USA may disclose personally identifiable information about the user in connection with legal requirements, such as in response to a court order, authorized subpoena, warrant, or otherwise permitted by law.

At this time, at Subs of USA, we do not track user's personal information over time and across third-party websites and therefore do not respond to Do Not Track signals. At Subs of USA, we also do not knowingly permit third parties to collect personal information about an individual user's online activities over time and across different websites when using our website.

We do not track user's personal information over time and across third-party Online Services and therefore do not respond to Do Not Track signals. At Subs of USA, we also do not knowingly permit third parties to collect personal information about an individual user's online activities over time and across different Online Services when using our services.

When using our apps, any third-party with whom the app shares user data — such as advertising networks, analytics tools, and third-party SDKs, we, as any parent, subsidiary or other related entities that will have access to user's data — will provide the same or equal protection of user data as stated in this Privacy Policy and required by the App Store Review Guidelines.

Cookies

The Subs of USA Online Services server, or the servers of companies used to operate this site, may place a "cookie" on the user's computer to allow users to use the Online Services and personalize individual/ user's experience. A "cookie" is a small piece of data that can be sent by a Subs of USA server to the user's computer, which then may be stored by the user's browser or his/ her computer hard drive. Cookies allow us to recognize a user's computer while he/ she uses our Online Services and help customize the user's online experience and make it more convenient for individuals/ users. Cookies are also useful in tracking transaction histories, allowing more efficient log-in for users, and preserving information. The information collected from cookies may also be used to improve the functionality of the Services. Most web browser applications (such as Internet Explorer, Safari, Chrome, and Firefox) have features that can notify individuals when he/ she receives a cookie or prevent cookies being sent. If a user disables cookies, the user may not be able to use certain personalized functions of this Online Services.

We, at Subs of USA, Collect?

Subs of USA may use the personal information collected through its Online Services primarily for such purposes as:

  • helping to verify and establish the identity of people using the Online Services;
  • opening, maintaining, servicing and administering memberships or accounts of those using the Services;
  • processing, enforcing or servicing transactions and sending related communications;
  • providing support and services to persons using the Online Services;
  • improving the Services, including tailoring it to the persons' preferences using this Online Services, including individual/ user;
  • providing persons using Online Services with the product or promotional notices, service updates, and offers, and other Information about Subs of USA;
  • responding to an individual’s questions, inquiries, comments, and instructions;
  • responding to the user's inquiries if he/ she wants to receive or provide information to allow us to evaluate his/ her application to become a Subs of USA franchisee;
  • maintaining the integrity and security of its systems.

Subs of USA uses the non-personally identifiable information collected automatically by its servers primarily to help it administer and improve its Online Services. At Subs of USA, we may also use aggregated anonymous information to provide information about its Services to potential business partners and other unaffiliated entities.

How We Protect the Personal Information We Collect?

Subs of USA maintains electronic, physical, and procedural safeguards to help guard personal information. Transaction information transmitted to and from Subs of USA in encrypted form using industry-standard Secure Sockets Layer (SSL) connections helps protect such information from interception. Subs of USA restricts authorized access to user's personal information to those who have a legitimate purpose of knowing that information to provide products or services to the user. Please be aware that any email or other transmission individual/ user sends through the internet cannot be completely protected against unauthorized interception. We, at Subs of USA, require user names and passwords to access sensitive data. Unless users authorize unencrypted transmission, we will use industry-standard encryption methods to protect user's data transmission at Subs of USA.

How Does an individual/ User Opt-Out?

To provide service to the user, we may send the user communications related to the user's transactions, security, or its Online Services administration. From time to time, Subs of USA and its affiliates may also wish to send individual/ user other messages or updates about our Online Services, Subs of USA, our affiliates, or their promotions and other activities. If the individual/ user does not wish to receive non-transaction/security related communications from Subs of USA and its affiliates, please use our contact form to let us know.

If individuals/ users do not wish to receive email marketing messages, please use our contact form to let us know.

How do individuals/ users correct and update their personal information?

Users can change or correct his/ her account information at any time or request the deletion of the user's account. We retain the user's personal information unless otherwise directed. A user can update his/ her Email Club settings from the link at the bottom of any marketing emails.

What is Our Privacy Policy If an individual/ user is Under 13 Years of Age?

Online Services is directed toward and designed for use by persons aged 13 or older. Subs of USA will not approve applications of or establish or maintain registrations for any child whom Subs of USA know to be under the age of 13. Subs of USA do not solicit or knowingly collect personally identifiable information from children under 13. If Subs of USA nevertheless discovers that it has received personal information from an individual who indicates that he or she is, or whom Subs of USA otherwise has reason to believe is, under the age of 13, Subs of USA will delete such information from its systems. Additionally, a child's parent or legal guardian may request that the child's information be deleted from our files by requesting this via our contact form.

Update in Our Privacy Policy?

Subs of the USA reserves the right to modify or supplement this policy at any time. If We, at Subs of USA, make any material changes to our policy, we will notify the change at a prominent location. If individuals/ users are a member of our Email Club, we will email the individual/ user notice of such changes at Subs of USA.

Individual/user's rights include:

(1) Request disclosure of use or sharing: individual/ user has the right under applicable law to request a copy of the following regarding individual/user's personal information: (a) The categories of personal information we collected about individual/ user; (b) The business or commercial purpose for collecting or selling the personal information; (c) The categories of sources from which the personal information is collected; (d) The specific pieces of personal information we have collected about the user, and (e) The categories of third parties with whom we share personal information;

(2) Request deletion of personal information: individual/ user have the right under applicable law to request that We, at Subs of USA, delete individual/user's personal information (subject to certain exceptions).

(3) Right to object to sales: To the extent, we sell or share user's personal information with third parties (excluding service providers, facilitating transactions, legal purposes, and other such circumstances), individuals/ users have the right under applicable law to direct us not to do so.

An individual/user can exercise one of these rights by emailing us at xxxxxx, calling us at xxxxx, and asking to speak with a representative about CCPA.

At Subs of USA, we may offer the user a financial incentive for the user's personal information. Each such program will be offered on an opt-in basis. Individuals can opt-out at any time.

What if an individual/ user has questions?

If the individual/ user has questions or concerns regarding this statement, the user should first contact us using our contact form.